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6 hr trip with longline charters
6 hr trip with longline charters
VERIFICADOThe price for the trip was good. The communication between the owner and myself before I booked was quick and they communicated to is who our captain was going to be. Our captain, Capt Franklin was outstanding, I make trips to Costa Rica about every 6 to 12 months. Captain Franklin has been one of the better captains I’ve been out with in CR. Now to the bad, I asked the owner, know that we were only doing a 6 hour trip, about bottom fishing for snapper most of the day. The owner did not give the captain any gear for bottom fishing only trolling. The boat itself was in good shape, however the motor not so good. Withing 100 meters from shore the motor shut off and we spent the rest of the day, fighting with the motor, shutting off about every 5 minutes especially at trolling speed, which the only gear we had was for trolling. I kept having to steer the boat and crank the motor while the captain kept running to the fuel bulb to pressurize it. Even Capt Franklin was frustrated with the motor situation stating the owners should have cancelled due to the motor. Being a boat owner I know how things can go with boats and i stated that to Capt Franklin and he was appreciative that i wasn’t taking it out on him like other people might have. The only reason i gave 2 stars was because of Capt Franklin, he is independent so if anyone else books with this charter, you might not end up with him. We were lucky to end up with him, ended up catching a few bonita for bait, caught 1 mahi mahi and hooked a large black marlin. Aside from the issues with the motor the trip would have perfect, but considering I have my 12 y/o son with me. I was not happy with the engine cutting out about every 5-15 all day especially around the rocks when we are scrambling to get the boat started before the waves push us on the rocks with my son on board. Once again the owner, knowing what was going on with the boat, should’ve cancelled the trip especially with a kid on board. The only saving grace was Capt Franklin. For these reasons I do not reccomend this charter, if there would have been no issues with the boat and we had the proper gear to bottom fish I wouldve given them a way better rating and recommendation.
The price for the trip was good. The communication between the owner and myself before I booked was quick and they communicated to is who our captain was going to be. Our captain, Capt Franklin was outstanding, I make trips to Costa Rica about every 6 to 12 months. Captain Franklin has been one of the better captains I’ve been out with in CR. Now to the bad, I asked the owner, know that we were only doing a 6 hour trip, about bottom fishing for snapper most of the day. The owner did not give... Más
Thank you very much for the comment..!! we always appreciate the people reviews because this help us to be better on the future.
So, lets start with the communication, you decided to book with us, from one day in the afternoon to the next day very early in the morning, so we did not have too much time to have a really large conversation, but for the ditails of the tour everybody can see all the info on our profile, the only thing we were changing as I told you, was the captain, anyways if somebody have questions to do, we are open to answer no matter the time, we usually answer on less than 30 minutes.
We do Have one of the best Captains of the area, and he always do his best, unfortunately, that day was not a good day for the engine, and the end of the day it was just a filter, it can happens on any time.
we have to says that we are fully responsable with our clients and we always do our best.
we just do trips form 4 to 5 hours, you get 6 hours tour for the same price.
We are open to the communication, you did have our phone number, our e-mail address, so if you had made the decision to call and make the formal complaint, we would have changed the boat for a similar one, or give back the money you pay for the trip, but it did not happen.
We are so sorry about everything, but as I told you, there is ways to fix the situations back on the moment, and make you to have the best experience ever.
Best Regards!
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Thank you very much for the comment..!! we always appreciate the people reviews because this help us to be better on the future. So, lets start with the communication, you decided to book with us, from one day in the afternoon to the next day very early in the morning, so we did not have too much time to have a really large conversation, but for the ditails of the tour everybody can see all the info on our profile, the only thing we were changing as I told you, was the captain, anyways... Más