Dear Steven thank you for the comment for us all are important.

When the marine authorities close the port due to weather conditions no boat can leave. We always informed our customer as we did via e-mail one day before your fishing trip.

If the guest does not follow the recommendations provided to attend his fishing tour in an organized way is not in our hand any incidents that occur.

As a security measure we had to wait for the Marina authorities to open the port for fishing activities.

The credit card payment is in Mexican peso at the exchange rate of the day, we are not responsible for the agreements between the customer and bank in relation to a international transacción fee, which was also explained before charging.

Thanks for the comment we will attend each point to prevent future incidents.

Dear Steven thank you for the comment for us all are important. When the marine authorities close the port due to weather conditions no boat can leave. We always informed our customer as we did via e-mail one day before your fishing trip. If the guest does not follow the recommendations provided to attend his fishing tour in an organized way is not in our hand any incidents that occur. As a security measure we had to wait for the Marina authorities to open the port for... Más