Although the boat and crew were excellent, the booking agent Miguel in Cancun ruined my birthday fishing trip because he gave the boat, “Big Bite”, the boat that I chartered specifically for my 80th birthday to another customer on June 22nd and tried to put me on a boat named “Heavenly” which was smaller, older, and in poor condition, and then tried to pretend that it was the boat that I chartered. TOTALLY UNACCEPTABLE!!!!!
If this is the way that FishingBooker operates I will never book a trip through FishingBooker again. I paid the 30% deposit without hesitation, yet the agent tried, although unsuccessfully, to convince me that “Heavenly” was the boat that I chartered. The result was that I did not celebrate my birthday on my birthday, but the day after and I had to completely alter all of my plans for my remaining trip. I should at least be refunded any and all commissions paid to either him or FishingBooker.
I may be 80 years old, but I am very cognizant of what I do and have years of boating and fishing experience and am able to recognize one boat from another. I don’t appreciate trying to be duped especially after agreeing to a 30% deposit and payment of $855.00.
I will never regain what I lost because of this incident. His offer of a free two hour tour was only accepted because I didn’t want to totally waste my day or disappoint my guest!
Joseph Stewart
Although the boat and crew were excellent, the booking agent Miguel in Cancun ruined my birthday fishing trip because he gave the boat, “Big Bite”, the boat that I chartered specifically for my 80th birthday to another customer on June 22nd and tried to put me on a boat named “Heavenly” which was smaller, older, and in poor condition, and then tried to pretend that it was the boat that I chartered. TOTALLY UNACCEPTABLE!!!!!
If this is the way that FishingBooker operates I will...
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Although the boat and crew were excellent, the booking agent Miguel in Cancun ruined my birthday fishing trip because he gave...
good morning, i made my research and found out all the information, they didnt go very far for deep sea becauseseas was a little rough and the captain wants you to enjoy and have fun, far out was bad weather and bigger waves even we gave you a bigger boat. about the restaurant especially this day they had and event for new years and the kitchen was so busy so thats why they refused but this is something that usually dont happen. it is true that 4 hrs is short time but is not impossible... Más